Senior Technical Analyst, Switchgear
Location: Kohler, Wisconsin
Opportunity
KOHLER Power Systems, one of the largest power generator manufacturers in the world, has delivered energy solutions worldwide since 1920. KOHLER Power Systems offers power generation equipment for residential, industrial, mobile and marine applications as well as automatic transfer switches, switchgear, monitoring controls and accessories. For more information about KOHLER Power Systems, please visit www.kohlerpower.com.
The Senior Technical Analyst will provide technical support to switchgear field service technicians, distributorship, direct and internal customers via phone/email as required.
Specific Responsibilities
- Provide factory-based phone/email support to all Field Service Specialists – Switchgear, distributors, dealers, and direct customers related to Power Systems switchgear product line.
- Be proficient in PLC and HMI programming and be the liaison between service and engineering support.
- Develop and maintain associate level and distributor level training courses related to the Switchgear product line.
- Provide field updates to technicians and distributors as required.
- Assist in review and creation of commissioning test reports.
- Provide customer with necessary information and assist them in understanding what is expected in terms of site readiness prior to scheduled site visits.
- Ensure Field Service Specialists – Switchgear have resources required to complete system commissioning/service visits successfully.
- Contribute to the development and maintenance of certification training courses related to the KPS switchgear product line.
- Assist in creating, updating, and tracking department policies and procedures.
- Develop site specific test plans based on system sequence of operation and project scope as required.
- Program parts as required for Aftermarket Parts as orders are received.
- Assist in the creation and delivery of switchgear field service quotations, including but not limited to system upgrades, onsite troubleshooting support, system commissioning, and preventative maintenance.
- Work on special projects as required.
- This position may require approximately 10-15% worldwide travel.
Skills/Requirements
- Associate’s Degree in Electronic Engineering Technology or related field is required. Bachelor’s Degree in Electrical Engineering or related field is preferred.
- 5+ years of related experience in generator paralleling systems or related field; or an equivalent combination of education and experience.
- Solid understanding of PLC and HMI software as well as communications networking is required.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .