Admission Specialist - Winter Haven

At Polk State, our amazing faculty and staff create an inspiring workplace. This administrative, career-level position reports to the department director, and is an excellent opportunity within the Student Enrollment Services department. We offer a collaborative, creative and culturally diverse work environment. If you want to be supported in your efforts to grow professionally and to be recognized for your contributions, then come work for Polk State.

This position is responsible for the daily operations in the Admission module of the Jenzabar One software and is responsible for applications, transfer of students to the Registration module, and communications that go from the Admission module to the student. Responsibilities required close and collaborative interaction with the assistant registrars on both campuses. This position is the primary provider for reports to College Administration on the progress of applicants through the Admission process. This position requires a high degree of self-initiative and strong database skills.

• Function as the Admission Module Manager with ability to write help desk requests to Jenzabar Help desk.

• Coordinate all incoming applications using staff as assigned as a resource for processing. Oversees any issues or problems with applications. Advises/consults with prospective, new and current students.

• Maintains reports and the College's application in the Admission module of the College's J1 software.

• Ensures that campus Admission and Registrar staff follow student contact protocols by providing reports, following up on proper notation in J1 with comments on student records.

• Responsible for the AD-to-RE transfer of students and running processes related to the AD-to-RE transfer.

• Assist Transcript Services in the receipt, troubleshooting and data entry of all electronic transcripts, test scores, and accelerated credit from the College Board, Dantes and other such entities. (CLEP, AP, IB, etc.).

• Assist Transcript Services in transcript evaluation tasks.

• Provides National Student Clearinghouse submissions and troubleshooting.

• Handles the communication and troubleshooting with the state FLEID submissions.

• Handles the posting and communication with all military portals, veteran's portals, and other entities requiring grade submission (except Dual Enrollment).

• Resolves conflicts from the Information Center with new students, such as Orientation hold issues and Admission Step issues so that students' pathways to registration are cleared of obstacles.

• Trains new staff on Admission module, holds user meetings, and reads and manages updates to the software, ensuring that the Registrar has the proper information to notify all staff of changes.

• Makes changes to the website for student services and regularly reads the website for needed updates.

• Serves as the Program Ombudsman.

• Other duties as assigned.

This position is a level C15 . Please see starting salary range below. To determine starting salary, Polk State College takes into consideration the pay level minimum, the candidate's qualifications and internal equity factors.

• Familiarity with database design and functionality.

• Strong critical thinking skills

• Troubleshooting skills

• Excellent written and oral communication skills

• Self-starter with good independent working skills. Needs to be able to determine issues and work with little direction. 

A high school diploma or equivalent

Coursework in computer technology, programming or database management is preferred..

At least two years of experience in a Registrar or Admission office, Information Center, Enrollment Services, Advising, or Financial Aid is required.

Experience in software implementation, software management, programming, report writing, or similar technology within a College environment in Registrar or Admission office, Information Center, Enrollment Services, Advising, or Financial Aid is preferred.

We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.

• Application Requirements: A completed online application consists of:

• a resume, and

• an electronic job application (all sections completed).

Submissions that do not include all required information will not be considered.

• Background Screening: Reference checks, successful completion of a Level II background check (fingerprinting), and third-party Education Verification for all stated degrees will be required prior to employment.

• Non-Instructional Transcripts: For most professional/salaried positions (P16 and below), uploading of unofficial transcript(s) (with confidential information redacted) during the hiring process is welcomed, but not required. However, please note that education will be verified for all stated degrees.

• Foreign Transcripts: For staff positions where a degree is required, all international degrees must have their coursework evaluated in terms of U.S. "equivalency." Polk State College requires that all international credential evaluations be conducted by one of the companies affiliated with the National Association of Credential Evaluation Services, Inc. (NACES®). More information about http://www.naces.org/members.html can be obtained at the NACES® http://www.naces.org/index.html.

• Submission of official transcripts will be required as a condition of employment following receipt of job offer.

• Veterans’ Preference: Eligible applicants must use the https://polkstatecareers.silkroad.com/map_images/main/SiteGen/PSCexternal/Content/Uploads/Documents/EmploymentListings_Documents/Veterans_Preference_in_Employment/Polk_State_Veterans__Preference_FINAL_Fillable_Form__June_2012.pdf to apply for Veterans’ Preference for positions in qualifying categories. All required documentation (Polk State Veteran’s Preference Documentation Form and the DD-214) must be submitted with the completed application for consideration.

• As a general rule, Polk State College does not provide H1-B visa sponsorship. Exceptions may be made based on the College's need for a candidate with unique skills and expertise and where the College cannot otherwise recruit and hire qualified non-sponsored candidates.

• Relocation: Polk State College does NOT provide relocation assistance for this position.

• This position will close at 8:00 a.m. on Wednesday, September 18, 2019.

NOTE: We encourage applicants to provide feedback of their experience or request help at Careers@polk.edu.

Polk State College is an equal access/equal opportunity institution committed to excellence through diversity in education and employment. The College complies with all state and federal laws granting rights to students, employees, and applicants for employment or admission to the College. Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, marital status, veteran status, genetic information, disability, or pregnancy in its programs, activities, or employment. For questions or concerns, please contact: Valparisa Baker; Director, Equity, Diversity & Inclusion (Title IX Coordinator); 999 Avenue H, NE; Winter Haven, FL 33881; Office: WAD 227; 863.292.3602 Ext. 5378; vbaker@polk.edu.

Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Polk State, please call 863-297-1070 or email Careers@polk.edu and let us know the nature of your request, along with your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

13.87 - 15.05 USD

R-Regular

FULLTIME

C15

Non-Exempt

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