Engineer Internship
Job Title
Engineer Intern
General Description
Work with Inside Sales team. Support role for Aftermarket Sales. Duties include customer contact, data base maintenance and campaign tracking, quote creation, follow up and reporting.
Job Duties/ Responsibilities
- Research customer contact information through various sources (SalesForce, LN, Contract Files, Internet)
- Contact customer via telephone to obtain basic contact information for future mailings, and promotional campaigns. Include product specific questions regarding equipment use and current parts/service needs
- Enter information obtained in database, email supervisor and regional sales manager any leads received for parts/service/technical information. Extract and maintain excel reports to capture what has been validated, inspected, quoted and ordered
- Customer follow up calls and/or email, depending upon stage of the campaign
- Heavy phone use
- Check Customer websites for purchase orders
- Other duties as assigned
Requirements
- Strong project management & organization skills are required. Demonstrated ability to manage complex, multidisciplinary projects and products
- Working knowledge of Microsoft Office, specifically Word, Excel and Outlook
- Requires excellent written and oral communication skills, organization, and team facilitation skills
- Must be currently enrolled and a Junior or Senior engineering student at an accredited college or university
- Ability to work a set part time schedule during normal business hours of Monday-Friday 8-5pm
Student Learning Outcomes
Learn equipment and processes used in water and wastewater treatment
Practice/improve communication skills with customers and inside sales team
Observe engineering, sales and marketing in the Aftermarket business