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Customer Quality Engineering Intern (Summer 2023)

Why Work at Lenovo
Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements
We are hiring a Summer 2023 Intern to join our team as a Customer Quality Engineer. This position offers a broad range of lab-based experience inside ThinkPad and Accessories Product Engineering. This is a hands-on position that will expand your understanding of PC hardware, subsystems, accessories/option, and the Windows OS & drivers. In addition, you will be working with a global team of technology experts within one of the world's leading technology firms.

Detailed Responsibilities:
·       Evaluating emerging technology from both a business, technical, and user perspective
·       Work with Product Engineers on problem reproduction and debug
·       Functional testing on various laptops, accessories, docks, IoT devices, and other portable devices
·       Documenting test results and findings based on the analysis performed in the lab
·       Assisting engineers with typical laboratory work tasks including break/fix, asset management, measurements (voltage, thermal, acoustic, etc), shipping, etc
·       Some customer field work with the engineers may be a possibility

Position Requirements:
·       Pursuing a bachelor’s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or Computer Science
·       Hobbyist or professional experience with PC assembly/repair preferred
·       Self-motivated
·       Good communication skills
·       Good organizational skills
·       Willingness to learn and ask questions
·       Ability to work onsite at the Morrisville, NC location

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.