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Supplier Quality Engineer

Operating Company: Environmental Solutions Group (ESG)
Location: Chattanooga, TN
Reports To: Commodity Manager
Department: Global Supply Chain
 
POSITION SUMMARY:
This position will have the responsibility for managing and improving supplier quality performance through supplier evaluation, supplier quality system audits, root cause analysis, and corrective actions for all supplier claims. Additional key activities include collaboration with Engineering design teams in development of new products, PPAP approvals and supplier selection input, and initiating external supplier quality improvement using techniques such as Six Sigma and Lean Manufacturing to achieve defect-free dock to line parts.
 
ESSENTIAL JOB FUNCTIONS INCLUDE:
  • Drive timely resolution and cost recovery efforts related to sub-standard quality purchased components and/or sub assemblies.
  • Lead efforts to initiate and finalize root cause analysis and corrective actions (i.e. 8Ds, 5Ys, A3s, etc.) with ESG's supply base when issues occur in the plant or field.
  • Conduct supplier audits ensuring appropriate process and QA controls are in place to allow for dock to line defect free product while ensuring OTD performance.
  • Compile and analyze supplier claim information. Use data to drive focused product quality improvement activities with suppliers.
  • Actively participate with Engineering design teams in new product release and or product improvement activities.
  • Establish and maintain APQP process that links ESG's internal developmental activities with those of the supply chain.
  • Work with suppliers to develop and approve PPAPs for new parts and assist in successfully launching new products.
  • Use knowledge of Six Sigma and Lean techniques to train suppliers to drive process improvement throughout their plants and the whole supply chain.
  • Develop process to align subcontractors with ESG’s realization processes.
  • Prepares and issues all necessary reports and/or correspondence. Must be proficient with Microsoft Office, Visio, Project, and Minitab (14B or higher), or QI Macros.
  • Perform other duties as assigned.
 
JOB SPECIFICATIONS:
  • Bachelors Degree in Engineering with ability to read blueprints.
  • A minimum of four years’ work experience in manufacturing engineering, design engineering, purchasing and/or materials, or closely related field is preferred.
  • Candidate should have strong analytical and technical abilities.
  • Formal Lean Manufacturing, Six-Sigma experience and ASQC or CQE certification preferred.
  • Strong leadership and control of work processes from beginning to end is necessary. The job demands fast, but carefully thought-out results.
  • Must be able to effectively communicate with senior internal and external customers as well as end-users of related products and services.
  • The candidate must also demonstrate the ability to work effectively in cross-functional teams as well as lead team projects.
  • Strong organizational and project management skills, with the ability to handle multiple projects at once and to complete quality work in a timely manner.
  • Skillful in communicating difficult/sensitive information tactfully.
  • Outstanding interpersonal and team-building skills.
  • Ability to effectively manage multiple priorities in a fast-paced and rapidly changing environment.
  • Ability to work with computer-based information and systems, including Microsoft Office applications.
  • Travel for this position is between 25%-50%.
 
DOVER COMPETENCIES:
Builds and Manages Collaborative Relationships
Change Leadership
Results Driven
Strong Business Acumen and Sound Judgment
Winning the Right Way
 
KNOWLEDGE, SKILLS, AND ABILITIES:
Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.
Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests.
Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
Accountability:  Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.
 
 
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.