Box Office Ticket Agent
What You’ll Need:
- High School Diploma
- 1-2 years of experience in a venue, ticketing setting preferred
- Skilled in guest relations and cash handling
- Working knowledge of Windows operating systems; ticket systems a plus
- Excellent communication skills
- Multi-task and meet deadlines in a fast-paced environment
- Tolerance of loud music
- Ability to lift at least 25 lbs.
What You’ll Do:
- Ticket sales; facilitate sales and returns using Ticketmaster Host system
- Reconcile all sales and income daily
- Maintain superior customer service both in person and over the phones
- Assist customers with mobile orders and account issues
- Manage fast paced Will Call window for guest list and will call pick up
- Provide accurate information on show and venue to all guests
- Sales; ensure all additional venue features are promoted
- Answer phone with prompt and courteous attitude if needed
- All other duties as assigned
Our Benefits:
- Competitive compensation
- Professional career development
- Part time benefits