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Transportation Management Center Technician (In-Training)

Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project. 
The Opportunity
The Northwest Region Transportation Management Center (TMC) has an outstanding entry level opportunity in our new state-of-the-art facility. Candidates should have a passion for computers, real-time traffic management, and serving the public. Successful incumbents will provide daily traffic management activities in the TMC consisting of operating traffic management systems, tunnel control systems, and radio communications. This position is required to perform advanced traffic management activities and analysis. The goal of this position is to manage daily traffic, accidents, construction, and maintenance closures in the greater Seattle area, Canadian border, and Island County. Decisions made by this position directly affect the safety and traffic flow on the freeway and the adjacent arterial system.
What to Expect
Among the varied range of responsibilities held within this role, the TMC Technician 3 In-Training will:
  • Control and manage traffic flow around incident scenes
  • Operate and analyze traffic flow and operational conditions
  • Operate the region's intelligent transportation systems consisting of traffic management systems, active traffic management (ATM), and tunnel control systems. These systems include devices and facilities such as ramp meters, roadside cameras, variable message signs (VMS), variable speed & lane control signs, highway advisory radio, toll systems on I-405, SR 167 and SR 520 and express lane facilities on I-5 to optimize traffic flow in a safe and efficient manner
  • Monitor and operate tunnel life safety systems including fire suppression & environmental controls on the I-90 SR 99 tunnels
  • Coordinate incident management effort with radio communications to WSDOT Incident Response Teams, law enforcement and local agencies
  • Accomplish data retrieval and analysis to assist in traffic engineering studies
  • Conduct training for new and current staff on topics including FLOW, ATM, Express Toll, Express Lanes, and SCADA. Prepares and maintains training materials derived from SOPs
  • Other duties as assigned
Minimum Requirements:
  • Be available to work night shift, with at least one weekend day; available for on-call as need arises
  • Ability to arrive at the TMC within 1 hour
  • Strong verbal and written communication skills
  • Ability to work independently and as a part of a team
  • Ability to independently investigate and study necessary info to complete an in-training plan
  • Ability to read, comprehend, and verify contract plans and specifications including traffic control plans
  • Ability to train new staff members with varying knowledge and backgrounds
  • Strong understanding of computer operation; ability to rapidly multitask between multiple software applications in emergency situations
  • Possess and maintain a valid driver's license
Preferred Qualifications:
  • Prior operation of mission critical software suites, response to emergency situations, and/or previous transportation experience
  • Two (2) or more years of experience working in a major metropolitan TMC; Working knowledge of freeway management practices and principles - ability to make operational assessment of freeway flow conditions and derive traffic management strategies and tactics on the fly
  • Working knowledge of data collection, analysis, and reporting practices and principles - must be able to analyze and summarize data to create actionable reports for traffic and tolling operations
  • Detailed knowledge of tunnel environmental systems operations and procedures
  • Ability to read, comprehend, and verify contract plans and specifications including traffic control plans
Important Notes
  • This position requires the incumbent to work various shifts in the 24/7 facility including day, evening and night shifts ranging from 8 to 12 hours. These positions include shifts on weekends.
  • This is an in-training position that offers a career path and on-the-job training. This position allows you to progress through the Transportation Technician field, and achieve the goal class of a Transportation Technician 3. Candidates will be considered a Transportation Technician 2 or Transportation Technician 3, depending on qualifications.
  • The salary listed for this position includes a legislative approved 5% premium for workers in King County.
  • Interested candidates are encouraged to visit the TMC to learn more about our operation. To schedule a visit, contact Candidates can also visit the TMC websites (Seattle Traffic homepageWSDOT TMCsActive Traffic ManagementRamp MetersHOVExpress Lanes) for more information.
  • Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.
  • Paid Leave – In addition to 10 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
  • Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness. 
  • Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
Check out this video to learn more:Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications, and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed.Note that you will be prompted to either sign in, or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system. For more information, please visit
Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Josefina Mutascu at Please be sure to reference 20DOT-NWR-12665ein the subject line.