Service Test Engineer/Technician

·      Conduct service/support related testing (software and hardware) which may be in development or released.

·      Possesses and applies skills on multiple complex work projects

·      Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

·      Generally think about and apply black box testing methodologies

·      Active participation in product and test methodology improvement process

·      Handling daily service tasks and documentation

·      Occasional need to talk to customer about Service/Repair cases

·      Work with manufacturing engineering team for related testing. Follow established SOPs and protocols

·      Autonomously diagnose and document common problems when they arise for product improvement

·      Work with and coordinate with teams on testing improvements and/or problem resolution

·      Associate or BS/BA in related field

·      General engineering background required

·      Some technical writing skillset to document findings and communicate clearly

·      Have ability to understand complex low-level issues and explain them in higher-level detail

·      Hands on experience with engineering and/or manufacturing practice a plus