SUPPLY STORE MANAGER

Who We Are

Commitment to Equity, Diversity, and Inclusion

Position Summary

Primary Responsibilities

• Meet the needs of students, instructors, staff, and visitors by providing many of the materials, tools, and goods that enhance the Penland experience. The primary responsibility of the person in this position is to be a highly organized, positive, and supportive resource for all staff, students, and visitors.
• Work with gallery and visitor center staff to provide visitor assistance and maintain visitor service materials in the store.

• Works closely with studio staff to identify specific inventory needed in support of classes and maintains baseline materials and tools for general purchases. Places orders to meet expected deadlines in support of studio programming.
• Fully utilizes the point of sale inventory system to track sales, inventory levels, and annual inventory reports.
• Follows purchase order protocols set by finance office staff for generating, placing, and tracking all supply store orders and the related paperwork. Follows and maintains established pricing guidelines.
• Maintains high inventory standards in the school store, researching and procuring exceptional items to be sold through the store.

• Works with finance office staff to develop and maintain annual expense and revenue budgets.
• Works with finance office staff to oversee, track, and generate internal store charge account reports, end-of-day register reports, weekly deposits, and petty cash.
• Works with studio staff to generate and supply student studio fee information.

• Works with store assistant to create and maintain the store environment: organized and well-kept displays, excellent cleanliness in and around the store, and an overall welcoming and warm ambiance.

• Oversees incoming and outgoing packages for students, staff, and instructors. Utilizes UPS software to “sell” outgoing shipping and maintains basic shipping materials for student use. Monitors incoming packages, safe storage, arrival notifications, and pickup systems.
• Performs additional duties as assigned, including support for other areas of the school in the off-season.

• High school diploma or GED plus a minimum of two years of retail management experience is required.
• Strong knowledge and technical fluency in Microsoft Office Suite, social media platforms, and the G Suite platform’s fluency is preferred. Skilled use of Excel and Google Sheets software and experience with POS software are required.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc., is required. General budgeting experience is preferred.
• Practical and current knowledge of craft media, equipment, tools, materials, and techniques.
• High standards and a creative approach to customer service, as well as a friendly, welcoming, and helpful demeanor, are essential.
• Proven experience in being self-motivated and set priorities, meet deadlines, supervise an employee, and organizing multiple projects at once.
• A team player who can work collaboratively and independently as needed.
• Ability to work on weekends as needed.