Manager of Customer Communications Systems

·        Bachelor’s Degree in business, marketing, communications, computer science or another related field.

·        Minimum of five years of experience managing and/or executing customer communications using communications management tools that support both digital and print communications.

·        Experience in email marketing including ability to build templates, develop customer communications, map touchpoints, and test effectiveness of email marketing efforts.

·        Analytical skills with ability to identify problems and opportunities, weigh the relevance and accuracy of information, generate and evaluate alternative solutions, and make recommendations.

·        Experience in organizing, planning, and executing projects from the envisioning stage through implementation, involving both internal and external personnel.