Sales Assistant | doral stones

Greet walk-in customers warmly and make sure they feel welcome (check them in our System, make friendly conversation, offer water, coffee, etc.);

Assists customers (answer phone calls, manage e-mails, arrange appointments, answer inquiries about the company and products);

Gather information about customers’ needs to assist with the stone sales;

Make sales and charge customers;

Anticipate and solve customer concerns (send estimates, negotiate terms, reply questions about the product, follow up, schedule deliveries, and manage customer relationships);

Accurately maintain customer database in our CRM and generate sales reports;

Ensure Office & Reception Area are tidy and ready for customers;

Monitor visitor access and maintain security awareness;

Manage Office’s supplies;

Performs additional duties as required and or requested.