Associate, Strategic Program Support (P1)
Summary
Save the Children’s Department of Hunger and Livelihoods (DHL) manages a range of international projects focused on improving food availability and access, strengthening value chains, contributing to climate change adaptation and fostering economic opportunities to help parents provide for their children's basic needs and help all children to thrive. DHL does this work through directly implemented awards as well as through a range of associate awards that work to strengthen the capacity of other implementing partners to design and implement effective emergency and non-emergency food security activities and build the evidence base to support adaptive management for project improvements.
The Strategic Program Support Associate supports a wide range of DHL program activities providing knowledge management, information sharing, coordination and new business development support. You will serves as the department knowledge manager - establishing and maintaining administrative, project and program systems and file structures to promote and enable department wide information sharing and collaboration.
What You’ll Be Doing (Essential Duties)
Knowledge Management (60%)
- Work with project leads, knowledge Management, Learning and Communications (KLC) and collaborating Learning and Adapting (CLA) team to produce DHL promotional and informational materials such as program briefs, capabilities statements and past performance references
- Collaborate with all of DHL to design, create and manage departmental knowledge sharing tools, using new or existing platforms such as SharePoint, Microsoft Teams, and shared virtual drives to enable sharing and socialization of department knowledge products for key audiences including support for editing, formatting and posting reports, presentations or other materials.
- Once platforms are implemented, conduct outreach to identify, collect, collate and categorize existing DHL knowledge products to make them accessible to all staff through the new platforms.
- Ensure information on department platforms and broader organizational platforms such as SaveNet or OneNet, is accurate, engaging and current - updating, adding or removing products and information as needed.
- Support documentation and dissemination of information and communications on DHL programs and results in key internal and external publications (newsletters, program descriptions, success stories).
- Coordinate with the SCUS Communications, Marketing and Fundraising teams to share DHL priorities and results, and report back on broader dissemination efforts. Coordinate as needed with Resource Development and Individual Philanthropy teams to share stories and craft materials on DHL impacts.
- Coordinate with country office communications and knowledge management staff to collect information and images for the development of DHL information products.
- Identify and document promising practices and lessons learned from program and departmental knowledge sharing and management activities on an ongoing basis and share with the broader DHL and SC audience.
- Provide support to CLA and KLC staff in coordination and facilitation of learning events.
Support & Coordination (25%)
- Help manager to identify and implement departmental process improvements and/or policies in coordination with DHL Operations and International Programs leads.
- Support selected awards s in developing, drafting and completing consultant contracts for external expertise such as graphic design, curriculum development, translators, etc. in coordination with DHL Finance and Operations and other technical staff as necessary.
- Support internal meetings including team meetings, “lunch and learn” presentations, new policies introductions, etc., soliciting input for and drafting agendas, sending invitations, facilitating the meetings, taking meeting minutes, sharing meeting minutes and other relevant information, etc.
- Support DHL in its role as facilitator for Save the Children US climate coordination.
New Business Development Support (15%)
- Conduct desk research and coordinate with other team, department, field and country office staff to collect, organize and present needed information
- Assist business teams in researching, drafting and coordinating inputs for items such as past performance review or capabilities statements
- Work with NBD Advisor to maintain proposal matrix and track schedules and deliverables
- Work with technical teams to understand requirements and with KLC team to translate those requirements into products such as graphics, tables or organizational charts,
- Provide additional assistance on proposals, concept notes and Request for Information responses as needed.
Required Qualifications
- Minimum of a High School Diploma or equivalent, plus at least 2 years of relevant experience
- Demonstrated experience in meeting and event planning and facilitation – both online and in-person
- Demonstrated experience in using SharePoint, shared drives and other tools for knowledge management
- Professional proficiency in MS Office suite
- Professional proficiency in spoken and written English
- Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
- Demonstrated commitment to fostering and maintaining and environment of diversity, inclusion, and belonging.
Preferred Qualifications
- Experience in budgeting and administrative tasks
- Study or experience in international development , including food security programming, program design, resilience and climate change adaptation.
- Knowledge of USAID programs and funding approaches
- Basic design skills and experience, using Microsoft or Adobe Creative Suite.
- Experience using online collaboration platforms such as Zoom, MS Teams, and Miro
Why you should join the Save the Children Team…
Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.
Click here to learn more about how Save the Children US will invest in YOU!
About Save the Children
No matter your role when you join Save the Children, each and every day you will challenge yourself to devote your skills, talent and expertise to changing the world for kids. It’s an ambitious goal, and a meaningful one no matter how you see yourself professionally: an accountant, a writer, a data analyst, a teacher, a driver, a designer, or any one of the hundreds of dozens of roles we’re looking to fill every day.
You see, Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.
Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)