Site Operations Intern
MASSCHALLENGE SITE OPERATIONS INTERN
PART-TIME
LOCATION: BOSTON (onsite)
DATES: AUG 1 - OCT 15TH
COMPENSATION: $18.00/hour
INTRODUCTION
MassChallenge is the global network for innovators who are working to solve massive challenges. We connect startups, experts, corporations, and communities to grow and transform businesses and economies. No equity and not-for-profit, we provide startups with the access and resources they need to succeed - from free office space to mentoring, workshops and global network access. We operate globally with offices in Boston, Providence, Houston, Austin, Dallas, Lausanne, Jerusalem, and Mexico City.
If you are a college student or post-graduate with a passion for creativity, innovation, and entrepreneurship, we want to meet you! MassChallenge internships are summer-long engagements that support all facets of business. We offer a flexible schedule, hands-on, real-world work experience, and a creative environment to learn and grow. Our interns are self-directed individuals who are comfortable taking direction from team members, ask for help when they need it, and take the initiative to learn the current startup landscape.
The Front Desk Intern is a highly visible role and will frequently use troubleshooting and critical thinking skills to attend to visitor and internal staff needs. This person is a key ambassador for MassChallenge and therefore for the startup ecosystem as a whole. They must possess a high standard of work and customer service, be comfortable in a multitasking environment, pay close attention to detail and embrace challenging situations with confidence and a positive outlook. The Front Desk Intern will report directly to the Site Operations Sr. Manager.
What You’ll Do
Direct Guests
- Prepare and learn to give brief tours to smaller
- Assist startups by entering their guests into the building access system (Angus)
- Assist startups and alumni, as needed, to use conference room technology
- Assist startups and alumni in reserving conference rooms
- Assist startups and alumni with printing and copying needs
- Act as a Liasson to get answers for startups in residence
Office Upkeep
- Prepare Desk and Office to be organized and look great for guests and staff.
- Pick up and sort mail
- Maintain spreadsheet for Access Cards and other data
- Work w Building Management to order and return access cards
- Assign and track Lockers
- Troubleshoot Locker Access Issues
- Inventory control support
- Clean White boards at the end of each day
Support Office Relationships
- Work w Building Management and Loading Dock on deliveries and pickups
- Help setup and breakdown for MC Events
- Resolve low level tech concerns, such as plugging in monitors, laptops
- Learn about the MC Start Up in Residence Program to be best suited to answer questions
Who You Are
- You are detail-oriented and organized.
- You can meet deadlines and produce quality work. This means you are willing to put in the effort to get the job done right, not done right now.
- You are a quick learner who listens and asks good questions.
- You have the confidence to share your ideas, participate in business conversations, and take (or give) constructive criticism.
- You have a positive disposition, ability to work well with others and can thrive in a fast-paced work environment.
- You have strong customer service skills.
Who We Are
At MassChallenge we:
- Help entrepreneurs build the next generation of transformational businesses by connecting them with the resources, partnerships, and communities that help them launch, grow, and scale their startups
- Help our partners build, grow, and evolve their corporate innovation practices
- Leverage the power of entrepreneurship to strengthen global innovation ecosystems
Why You Should Join Us
We believe working at MassChallenge is fulfilling because of the mission, challenging because of the pace and work, and rewarding because you get to build to the next step in your career here. When you join MassChallenge you join an incredible team and network of innovators and entrepreneurs, you take ownership over significant and strategically important projects, you focus on impact and output, and you help strengthen the global innovation ecosystem.
Disclaimers:
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
MassChallenge is committed to the principle of equal employment opportunity.
Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will MassChallenge discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.