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2023 Summer Corporate Intern - Product Support Engineering

You could solve critical customer service engineering issues that impact our local communities!

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.
Join us.

Product Support Engineering Internship Program Details:
Caterpillar offers a unique opportunity within our Product and Customer Support organization to allow students to gain a wealth of real-world practical experience and establish core competencies. Engineering professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research to the industries we serve. Product Support Engineering Interns help sell and support our products/services and deliver superior service and industry expertise for our dealers and customers. The primary role of a Product Support intern is to assist teams that work with Cat dealers and customers with technical support of large machine and engine base including Excavators, Articulated Trucks, Dozers, Loaders, Natural Gas Engines and more. Mechanical & Industrial Engineering degrees or similar preferred.

Specialties within Product Support Engineering include but are not limited to: 

  • Channel Capability & Support
  • Aftermarket & Service Learning
  • Field Technical Support
  • Site Performance Management
  • Parts & Service Information
  • Service Operations
  • Quality & Service Engineering
  • Lifecycle Management

This is a full- time (40 hours per week) 12-week internship May 15, 2023 – August 4, 2023 (subject to change based on selected candidates schedule).
If you are interested in applying for this position, please attach a copy of your resume and an unofficial copy of your transcripts, to your application.

Internship Program Qualifications:  

  • Must be currently enrolled in the Caterpillar Corporate Internship Program
  • Must be enrolled full time at a 4-year accredited university/college in one of the following degree programs:    Mechanical, Industrial, Electrical, or General Engineering, Technical or related business/technical field
  • Minimum cumulative GPA of 2.8/4.0 (no rounding)
  • Graduation date must be August 2023 and beyond
  • Must be willing & able to relocate to indicated work location for duration of internship and complete daily work commute using reliable transportation

Desired Qualifications:

  • Previous experience/demonstrated abilities in the following areas:
  • Project Management
  • Customer, Dealer, Industry and Product understanding
  • Digital Technology Acumen
  • Strong initiative, communication, leadership, and interpersonal skills
  • Strong presentation skills
  • Highly organized
  • Previous experience/level of proficiency within the following areas: 
  • Construction Equipment 
  • Mining Equipment 
  • Diesel Equipment 
  • Natural Gas Engines 
  • On-Highway Trucks 

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website http://www.Caterpillar.com/careers.

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Relocation is available for this position.