Account Coordinator
Summary: Coordination, organization, and documentation of assigned medical meetings by performing the following duties in a timely manner.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· May assist in development, revision and adaptation of invitations to attendees
· May communicate with client marketing team on attendee lists
· Organizes meetings including attendees, clients and materials
· Communicates with clients, attendees and team members through all phases of project to ensure customer satisfaction
· Acts as primary contact point with meeting attendees
· Provides on-site coordination for assigned meetings
· May assist on-site with travel arrangements and accommodations
· Maintains accurate records in an internal database
· Coordinates post-meeting follow-up, such as processing expense reports, updating the database, gathering compliance documents, and processing honoraria
· Manages on-site registration; may manage on-site staffing
· Resolves or follows up with on-site emergencies
· Must know FDA/AMA/OIG policies and guidelines related to the meeting and be able to explain to participants
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and/or Experience:
· Bachelor's degree from four-year college or university
· Minimum of 1-2 years of related experience
· Must be willing to learn and obtain knowledge of AMA, FDA, and OIG guidelines and regulations
· Ideal candidates will possess strong verbal and written communication skills, excellent organization skills and will be extremely detail-oriented
· Travel required: up to 25%