Disney Hospitality Leadership Program, Live Entertainment 2023-2024
“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
Be a part of an innovative team and culture.
We deliver the best theme park experience in the world. Our Disney Hospitality Leadership Program participants oversee entertainment operations with an emphasis on Guest service and courtesy, safety, efficiency, Inclusion, and show elements. Our team takes delight in ensuring that the magic of Disney shines through for all our Guests to enjoy our entertainment offerings, enabling Guest satisfaction and financial success. Our operating areas include Characters, Stage Shows, Technical Operations, Atmosphere Entertainment, Special Events, Disney Photo Imaging, and Spectaculars.
The Disney Hospitality Leadership Program is a robust 12 month learning and development opportunity for college seniors, graduate students, and recent graduates to work in a leadership role. Participants will learn from top leaders in the hospitality industry, gain hands-on experience, and participate in Disney leadership classes.
A Day in the Life
In this role, you will manage the daily operations of Disney Photo Imaging, Parades, Stage shows and Character team at the Walt Disney World® Resort. You will learn to lead, coach, and develop front line Cast Members, foster a spirit of Performance Excellence with a focus on entertainment offerings and build strong relationships with business partners in a fast-paced environment.
What are we looking for
- A self-starter who enjoys making day-to-day operational decisions in line with Guest, Cast Members, and financial expectations.
- Able to foster, build and maintain relationships to best communicate and interface with Guests, front-line Cast Members, partners, vendors, leaders, and peers in other lines of business as a point-of-contact for day-to-day operations.
- Empowered to inspire, recognize, monitor performance, coach, and develop front-line Cast Members from different cultures, backgrounds, and styles.
What You Bring to the Role
- Minimum one year demonstrated leadership experience.
- Strong familiarity with lighting, audio, special effects, scenic and stage management
- Familiar with technical operations and stage performers
- Knowledge of the entertainment or theme park industry and a passion for delivering an outstanding service experience
- Demonstrated problem solving and decision-making skills
- Demonstrated strong written and organizational skills with attention to detail
- Proven ability to function effectively in a team environment
- Demonstrated strong computer proficiency within a Windows environment.
Required Education
- Senior, recent graduate or graduate student pursuing a degree in Theater, Technical Theater, Technical Production, or related field.
Preferred Qualifications
- Understanding of the Disney Character Brand and a willingness to uphold the values of that brand.
- Operating a company vehicle may be part of this role.
- Must be comfortable in large crowds in the theme parks.
- Demonstrated multilingual skills, particularly Creole, Portuguese, Spanish, and Vietnamese
Internship Eligibility
- Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past twelve (12) months OR currently participating in a Disney College Program or Disney Internship
- Must be at least 18 years of age.
- Must possess unrestricted work authorization.
- Must provide full work availability.
- Must provide own transportation to/from work.
- Must be compliant with The Disney Look appearance guidelines.
Program Length: This is a 12- month program. The approximate dates of this program are June 2023 through June 2024. Interns must be fully available for the duration of the internship.
Housing: This program is based in Orlando, Florida. We provide limited housing opportunities please go to the American Campus Communities, for more information. click here