Communications Manager

Full Job Description

• Maintain and elevate Voices identity and brand. Ensure total adherence to Voices’ message through institutional and event collateral, solicitation materials, senior staff and Board messaging and presence throughout the community, and available communications tools.
• Create and manage the design, printing and/or distribution of all print and electronic communications including monthly newsletters, impact reports, event collateral, fundraising appeals, donor stewardship, etc.
• Manage and maintain Constant Contact and relevant distribution lists.
• Develop and revise major fundraising event talking points for accurate grammar and content.
• Under the advisement of the Communications Committee, implement a comprehensive strategic marketing communications (MARCOM) plan that allocates the marketing department’s budget to encompass all organizational marketing and public relations efforts in alignment with organizational growth and planning.
• Conduct ongoing market research, evaluation of off-line and on-line communication tools to guide our strategy around marketing and communication efforts.
• Own maintenance and development of Voices’ website, including the creation and management of website content, and social media platforms (Facebook, Instagram, Twitter, Blog, LinkedIn and YouTube).
• Develop and manage relationships with website vendors, photographers, graphic designers and printing firms.
• Manage external Public Relations consultant’s efforts to garner media attention for Voices.
• Maintain press clips for the organization to ensure Voices’ brand and identity is portrayed accurately in the community.
• Generate quarterly reports of activities and metrics for President & CEO and board of directors.
• Other duties as assigned.

• High level of integrity, professional maturity, and sound judgment.
• Excellent time and task management skills as evidenced by a proven ability to handle multiple tasks efficiently and effectively at the same time as well as appropriate delegation.
• Highly resourceful team-player, with the ability to also be extremely effective independently and be proactive with approaches to problem-solving with strong decision-making capability.
• Ability to multitask in a fast-paced, deadline-driven environment.
• Ability to maintain effective working relationships with co-workers and conduct oneself with professionalism.
• Capable of working independently, with ability to take initiative, as well as be part of a team.
• Ability to work as a team player with diverse groups of people.
• Unwavering commitment to diversity, accessibility, and inclusion.
• Sense of humor, creativity, and joyfulness in the work.
• Appreciation for the role Voices For Children and the Guardian ad Litem program plays in giving a voice to children in Miami-Dade's foster care system.
• Highly motivated, action-oriented self-starter with strong organizational skills, especially planning and coordination.

• Minimum 5-7 years of experience in communications, marketing, and social media management.
• English-language with Spanish-language proficiency preferred. High degree of professionalism, initiative, and creativity as well as impeccable writing, editing, and proofreading skills required. Knowledge of AP Stylebook preferred.
• Knowledge of website content management systems, such as WordPress, as well as graphic editing software, such as Canva, Adobe Illustrator and/or Adobe Photoshop, are required.
• Highly detail-oriented and strong organization skills.
• Candidate must have a proven track record of working under pressure, handling multiple assignments simultaneously and meeting strict deadlines in a fast-paced environment.
• Demonstrated success managing multiple projects with shifting priorities and competing deadlines, including developing, monitoring, and adhering to budgets and production schedules. Understanding of the child welfare system is a plus.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• 8 hour shift

• Bonus pay

• Miami, FL 33136: Reliably commute or planning to relocate before starting work (Required)

• Writing skills: 1 year (Preferred)