Member Engagement and Communications Intern

The Member Engagement and Communications Specialist is responsible for creating marketing pieces to educate our clients’ employees on their benefit plans for ORL, R&B, SWFL, and MIA offices. This includes presentations, booklets, flyers, video campaigns, etc. The Member Engagement Specialist will work with the Account Manager and/or Consultant to identify customer communication needs based on market size/revenue and execute on those deliverables. The Member Engagement and Communications Specialist will be closely aligned to the national member engagement team and other regional comms team members to leverage best practices and resources for Florida clients.

Essential Duties and Responsibilities:

· Uploads slide decks and completes voiceovers for Brainshark presentations

· Edits and customizes library of animated videos

· Creates and updates employee benefits guides

· Creates custom Flipsnacks

· Creates and updates member-facing benefits communication pieces and campaigns to be uploaded on digital

platform (email, intranets, etc.)

· Manages the FL OD promotional item ordering (trash and trinkets) for events and statewide OE and general

stock (partners with marketing on event SWAG needs)

· Supports RFPs as assigned including design and content

Qualifications, Skills and Requirements:

· Excellent communication skills (listens, speaks, and writes well); able to interact effectively with people of all

levels of responsibility and authority internally and externally.

· Works independently, with little day-to-day direct supervision.

· High school diploma (or GED) required; some college or art institute education preferred.

· Experience in Adobe InDesign preferred.

· Experience in Microsoft PowerPoint preferred.

· Experience with Employee Benefits preferred.

· Experience in Video Creation and Animation preferred.

· Experience with Brainshark preferred.

Education, Training and Experience:

· Self-motivated with a positive and professional approach. · Must possess excellent organizational and planning skills. · Must possess superior communications skills, to include writing and editing. · Superior project management and time management skills. · A wide degree of creativity and latitude. · Must be able to work cross-functionally · Detail oriented with strong organizational and analytical skills. · Able to learn and exemplify the OneDigital culture.