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Government Operations Consultant III OPS

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.
This is a highly responsible and professional position that will serve as the Program Manager for the Hurricane Ian Crisis Counseling Program (CCP). The Program Manager performs a wide range of tasks in support of the Disaster Behavioral Health Coordinator, including monitoring grant project activities and fiscal operations to ensure effective grants management and compliance with the grant award. The goals of the grant are to provide crisis counseling services throughout the state network of CCP providers. The position will collaborate with the Disaster Behavioral Health Coordinator within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 
Specific Duties and Responsibilities include:
The primary areas of responsibility for this position include:
  • Implementation of the Crisis Counseling Program, under the direction of the Disaster Behavioral Health Coordinator.
  • Serve as the primary program liaison between the state and CCP providers.
  • Maintain subcontractor files, including reports, documents, and work products.
  • Review financial transactions related to contract and grant accounts and drafting periodic reports on fiscal status of award and subcontracts.
  • Gather support material for quarterly, annual and other federal reporting requirements.
  • Assisting with tracking and reviewing of subcontractor deliverables, including preliminary reviews of reports.
  • Consult with Contract Managers to ensure timely reporting of programmatic and fiscal activities, as directed.
  • Participate in monthly subcontractor calls and produce notes, as needed.
  • Compile information and drafting reports for program analysis.
  • Assist with scheduling and coordination of regional meetings and federal grant site visits.
  • Conduct office support tasks, including meeting scheduling, notetaking, and travel coordination.
  • Coordinate with other project staff.
An ideal candidate will be able to:
  • Engage cooperatively and professionally with internal and external stakeholders.
  • Simultaneously Manage multiple priority projects nimbly and seamlessly.
  • Be flexible and able to function and succeed both with and without extensive direction.
  • Understand and appreciate SAMH’s vision and demonstrate the ability to execute projects, assignments, and policy updates timely and accurately within a fast-paced environment.
  • Function both independently and in a team environment.
  • Propose solutions to complex problems.
  • Determine the best “yes,” through the use of comprehensive research.
Knowledge, Skills and Abilities required for the position:
  • Knowledge of basic management principles and practices.
  • Knowledge of the methods of data collection and analysis.
  • Ability to coordinate a consultative program designed to ensure the resolution of managerial and operational problems.
  • Ability to determine work priorities and ensure proper completion of work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to assess budgetary needs.
  • Ability to formulate policies and procedures.
  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
  • Ability to organize data into logical format for presentation in reports, documents and other written materials.
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
  • Ability to conduct fact finding research.
  • Ability to work independently.
  • Ability to solve problems and make decisions.
Minimum Qualifications:
  • A bachelor's degree from a college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
  • A master's degree from a college or university can substitute for one year of the required experience.
  • Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.
Preference will be given to applicants who have:
  • Experience in emergency management.
  • Experience managing, monitoring, or providing support for a federal or state grant.
  • Experience working on projects that involve multiple stakeholders.
  • Experience reviewing contract deliverables.
  • Experience preparing budgets and reports.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including:
  • State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options;
  • Savings & Spending Accounts;
  • 401 (a) FICA Alternative Plan administered through VALIC
  • And more!
For a more complete list of benefits, visit

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.