Engineering Manager

AKA Hotels+Hotel Residences is hiring for a Engineering Manager for Hotel AKA Washington Circle arriving Spring 2024!

The Engineering Manager is responsible for planning, organizing, and monitoring staff workload to meet cleanliness and maintenance standards, developing and managing budgets, conducting inventory, and utilizing labor management tools. Lead the team through hiring, training, and performance management, maintaining a positive customer-centric approach.

Team Member Responsibilities:

• Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
• Develop housekeeping and laundry budget.
• Develop and implement controls for expense management.
• Conduct periodic inventory of guest supplies, small equipment and linen as required.
• Utilize labor management tools to schedule and control labor costs.
• Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.
• Communicate both verbally and in writing to provide clear direction to staff.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
• Ensure compliance of housekeeping and laundry standard operating procedures and policies.
• Operate department pursuant to OSHA requirements and guidelines.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned
• Required Skills & Qualifications:
• Exceptional leadership, management, and motivational skills, and the ability to manage complex and diverse teams.
• Excellent communication skills, with the ability to communicate effectively with team members, guests, ownership and other stakeholders.
• Strategic thinking and problem-solving skills, with the ability to identify and address areas of opportunity and potential challenges quickly and efficiently.
• Approaches all encounters with guests and Team Members in a friendly, service and solution-oriented manner.
• Successfully manages people to achieve performance goals. Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management.
• Flexibility and adaptability, with the ability to work in a fast-paced and dynamic environment with meticulous attention to detail.
• Dedicated to exceeding quality standards and providing products and services of the highest caliber.
• Self-motivated; thrives on doing a job well; possesses the independence, initiative, and desire to achieve.

Required Skills:

• Excellent communication skills, with the ability to communicate effectively with team members, guests, ownership and other stakeholders.
• Strategic thinking and problem-solving skills, with the ability to identify and address areas of opportunity and potential challenges quickly and efficiently.
• Approaches all encounters with guests and Team Members in a friendly, service and solution-oriented manner.
• Successfully manages people to achieve performance goals. Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management.
• Flexibility and adaptability, with the ability to work in a fast-paced and dynamic environment with meticulous attention to detail.
• Self-motivated; thrives on doing a job well; possesses the independence, initiative, and desire to achieve.
• Meticulous attention to detail, motivational skills, verbal communication skills, written communication skills and manageability.

Required Qualifications:

• 3-5 years of prior experience in a role of similar responsibilities
• Professional certifications and licenses’ required by city, state and/or federal law including HVAC Certifications
• General Maintenance Skills; plumbing, electric, carpentry
• Knowledge of boilers, pumps, valves and hydraulic systems, generators, motorized systems
• Knowledge of blue prints and wiring diagrams
• Ability to be flexible with work schedule including nights, weekends and holidays and be “on call”

Our Team Members enjoy very generous PTO; Health; Dental; Vision benefit plans and 401(k) with Company match. We recognize and promote top performers because we know that our success is due to your achievements.

AKA Hotels + Hotel Residences is a part of Korman Communities, a family owned and operated company, we consider our Team Members the most important asset. With over 100 years of history and experience behind us we’re always looking for Team Members ready to join our family. AKA Hotels provide short stay accommodations with a high‐quality, livable experience.

About Hotel AKA Washington Circle

Arriving spring 2024 Hotel AKA Washington Circle will be a welcome new addition to the vibrant Foggy Bottom/West End neighborhood in downtown Washington, DC. Conveniently located on Washington Circle and directly across from the Foggy Bottom Metro station this newly transformed boutique hotel is just steps from The George Washington University Campus, The George Washington University Hospital, The World Bank, IMF and a 15-minute walk to Georgetown. The National Mall, Kennedy Center, European Union US Headquarters, and several embassies and law firms are also located within walking distance from the property.

Hotel AKA Washington Circle will feature newly designed, luxury accommodations perfect for both short and long-term stays, including contemporary guestrooms and spacious one- and two-bedroom suites and penthouses and many with terraces as well as a full kitchen or kitchenette in many guestrooms. Spectacular hotel amenities will include a welcoming lobby lounge, Technogym Fitness Center, Executive Conference Room with AV capabilities, private cinema, and brand-new restaurant from the James Beard award winner, Ellen Yin.